• As a high-tech solar energy industry player, the client was facing challenges of promptly addressing customer inquiries, organizing customer data efficiently, and reducing human error.​
• Accelerate product development and release cycles to match swiftly evolving market demands while managing limited resources effectively.​
• Identify and implement operational efficiencies to counter rising costs, ensuring they remain competitive within the dynamic market environment.

We took a comprehensive approach to address the client’s challenges and achieve significant results through Salesforce integration and operational optimization.

The Applaudo team developed customized Salesforce-integrated systems tailored to the client’s needs, enabling faster customer service and improved data management. By automating key processes and workflows within Salesforce, we facilitated quicker response times to customer inquiries while ensuring better data accuracy and reducing errors.

We implemented an agile delivery model coupled with leading Continuous Delivery/Continuous Integration (CD/CI) tools. This approach empowered the client to release updates faster and smarter, significantly reducing the time and resources needed for feature releases. Additionally, we collaborated closely with the client to optimize operational processes and workflows. By identifying and addressing inefficiencies, unnecessary costs were eliminated, and resources were allocated more effectively. Automation of repetitive tasks and implementation of process improvements led to reduced operational overhead and enhanced competitiveness in the market.