5 Tips To Manage Your Nearshore Team

Ana Morales
By Ana Morales

Learn 5 key tips to make sure your relationship with your Nearshore team is a success.

So, you have a Nearshore Software Development team. Best decision ever, right? You are now able to focus on your main business but also have a Software Development team by your side to help you with anything you need.

Just perfect.

However, have you thought about how are you going to have a successful relationship with your remote team? Don’t panic, it doesn’t have to be complicated. You just need to keep in mind a few important things that will help you have a better relationship and manage your Nearshore team. Even if you are in different time zones.

Sounds great? Well, without further ado let’s jump right into our 5 key tips.

#1 Set ground rules

First things first. Establish the ground rules on how both your in-house team and your remote team will work together. What are the goals? Expectations? Define everything and make sure everyone is on the same page. It is key that everyone understands perfectly what is expected during the time you will be working together. If not, what’s the point? Things are better when they are clear.

Another thing. If you or your in-house team have any questions or doubts, clear them out. Always. Also, listen to your remote team on how are their work processes, that way you will know how the project will develop in the established time and how deadlines will be met.

This is how you will make sure everyone understands processes, expectations, needs, and goals.

#2 Keep constant communication

You may have heard it before and in every relationship communication is key. And with your remote team, this is no exception. Are you having a problem? Communicate. Do you have a question? Communicate. Keep constant communication and transparency.

One of the main benefits of having a Nearshore team is that your time zones don’t make a huge difference. The most you will get is 4 hours ahead or behind, which compared to 8 hours or 12 hours is not that big of a deal. This is a real advantage for you. You will be able to keep real-time communication with your remote team. How great is that? You won’t be waiting for a whole day to get an answer on how your project is going. You will know the same day.

Make use of your allies such as Trello and Basecamp for project organization, Google Hangouts, Zoom, or Teams for online meetings and Gmail or Slack to board quick questions, or talk with the team whenever you need to.

#3 Teamwork 

When two teams are starting to work together you need to make sure that everyone is collaborating effectively. Teamwork is essential. Remember those days when you had to do workgroup in college? If everyone wasn’t on the same page and collaborating, someone from the team was going to do more work than others.

Lucky for you, remote teams understand the need for teamwork. Everyone in your team has capabilities that are important in order to deliver a great product. Whether you are augmenting your in-house team or working with a whole Software Development team, teamwork is a must.

#4 Be aware of differences

Remote team means different cultures, languages, traditions, and time zones. Having said that, you need to get to know your team on those important points. For example, holidays are different for every country. When will your remote team have days offs? Or on the contrary, when do you have days offs because of these special dates? Let them know and be aware of their differences too.

At what time does your remote team go home? Get to know their working hours. It wouldn’t be nice to be pinging your team when they are at home relaxing.

#5 Team integration

While your remote team might be many miles away from you, that shouldn’t stop you from integrating them into your team. What does that mean? Well, just like in the first tip we talked about setting ground rules, you should also make sure that your remote team feels included. Share key wins with them, let them know how great the project is going, celebrate virtually any milestone or birthday. Your remote team is also part of your team.

Knowing how to manage a remote team is very important for everyone who is only getting used to it now. Or if you are experiencing some difficulties with your existing remote team, identify what’s the problem and how to fix it.

Remember that Nearshore teams are used to this remote work environment and we know they won’t disappoint you.

At Applaudo, we have a globally distributed team. Not only we have over 6 years of experience delivering products and services for customers in more than 15 active locations across the United States and Latin America, but we have commercial offices in Texas, Charlotte and Chile and team members in Costa Rica, Guatemala, and Mexico.

Why don’t we have a chat?